Procedure Writing
a Write to the Top® workshop
» Click
here for a printable PDF
What outcomes can you expect?
Learn how to apply our Six Steps to Clear Procedures® to your daily procedure-writing
tasks. This hands-on workshop offers a quality process to help you write consistent
and clear procedures that will
- be easy for readers to understand and follow—resulting in the desired outcomes
- meet ISO and other quality-documentation requirements
- cut reading time by 50% for your readers—increasing their productivity
- use a common written language for communicating cross-functionally.
The focus is on your procedure writing needs
| Create easy-to-follow procedures
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Analyze and plan for your readers
Choose the right words, content, and tone
Use transitions effectively
Design for clarity and visual impact |
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Sequence your procedure logically
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Learn your company's format for procedures
Organize your ideas
Check for logic
Create process flow diagrams |
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Write for results and increased productivity
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Overcome writer's block
Increase your writing speed
Edit for results using checklists
Write as a team
Critique constructively |
Who should attend?
- anyone who now writes or will soon write procedures
- anyone applying for ISO registration
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What books and materials do you receive?
- Write to the Top®: Writing for Corporate Success (Random House) by Deborah Dumaine, founder of Better Communications®
- The Instant-Answer Guide to Business Writing (iUniverse), also by Deborah Dumaine
- Better Communications' workbook, with additional exercises tailored to your needs
- The Focus Sheet for Procedure Writing™
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