Writing for Administrative Assistants
a Write to the Top® workshop
» Click
here for a printable PDF
What outcomes can you expect?
In this introduction to business writing, you will learn a three-step process
for creating short, reader-centered documents. By applying
this process, you will write documents that
- clarify actions requested, next steps, deadlines, and other commitments
- learn strategies for shortening the editing chain when writing for someone else's signature
- meet readability standards because you have formatted and edited your writing using a quick checklist.
The focus: creating business documents that drive action
Write attention-getting
documents
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Consider your audience in every document
Learn to write for someone else's signature
Design for visual impact, using correct business formats |
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Influence your reader
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Adopt the "you" attitude and positive approach
Choose the right words, content, and tone
Clearly understand the relationship between writer and reader |
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Streamline your message
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Write clearly and concisely
Share a common written language cross-functionally
Avoid gobbledygook |
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Write for results |
Edit for impact using checklists and quality tools
Write straightforward action steps and requests
Proofread accurately for correct grammar and punctuation |
Who should attend?
- administrative assistants
- support staff
- customer service representatives
- entry-level professionals
- intermediate ESL people
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- information systems professionals developing into managers
- seasoned professionals looking to update and refresh grammar and punctuation skills
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What books and materials do you receive?
- The Instant-Answer Guide to Business Writing (iUniverse) by Deborah Dumaine, founder of Better Communications®
- Better Communications' workbook, with additional exercises tailored to your needs
- A self-paced, Programmed Learning Module (optional, but highly recommended)
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