Career
Opportunities
Join our team
Better Communications® is a fast-growing leader in building
communications and decision-making productivity in organizations
ranging from Fortune 1000 companies to leading professional-services
firms. We design and deliver corporate learning and consulting
products and services that customers invest in repeatedly because
of the measurable ROI improvements they see. The workshops are
tailored for a variety of writing topics such as proposals, presentations,
sales, leadership, and general business.
We offer a family-friendly environment and a culture of fun and good humor. Come work for a company where you will feel rewarded every day: you will go home with a feeling of accomplishment, knowing you made a difference!
Even if there are no immediate job openings, we’re always
looking for good instructors, editors, consultative salespeople,
and support staff. Please submit your resume in MS Word format.
Current employment opportunities
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Training and Office Coordinator
Your opportunity
If you’re a masterful organizer and super deadline-driven detail person, and would love the fast pace of a professional consulting company, contact us today! We are looking for someone to coordinate instructor scheduling and order learning materials. Our globe-trotting instructors would be your key internal customers; you would assign them to workshops and order materials for our Fortune 1000 clients here and abroad. This position reports to the Sales Operations Manager.
Key responsibilities
Scheduling and client results materials
Our daily operation would depend upon you to
- schedule instructors for a high volume training calendar
- resolve with diplomacy occasional scheduling conflicts
- record, process and deliver final materials and results reports
- pinch hit for logistics problem-solving
- maintain work procedures and standards for efficiency and effectiveness
Ordering and coordinating training materials
You would also work with our instructional quality team and learn our curriculum in depth. This includes
- ordering for all workshops through our outsourced printing facility
- managing the electronic filing system and document library at our outsourcer
- maintaining the flow of accurate shipping info in the database
- tracking and confirming shipments.
Other office responsibilities
- answering the phone
- general office tasks such as ordering supplies
- keeping track of marketing materials inventory
- organizing the Open Seminar and other company events.
Skills and Qualifications of a Successful Candidate
- 3+ years of administrative success
- strong PC and database skills (MS Office and Commence)
- BA from accredited college
- very good grammar and writing skills
- proven, professional phone skills
How to respond
For consideration, please send the following to mdumaine@bettercom.com:
- a cover letter detailing your relevant accomplishments and salary requirements
- your current resume
Mail: Better Communications
200 Fifth Avenue, 4th Floor
Waltham, MA 02451
Fax: 781.899.8002
E-mail: jobs@bettercom.com
Refer to “Training Coordinator ” in your submission.
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Sales Associate/Writer
Your opportunity
We need an outgoing, client-oriented professional to provide daily support to our executive sales team. This position is an integral part of the Better Communications® (BC) team, focusing on supporting local and remote senior sales colleagues, servicing clients, tracking sales processes, and contributing to special projects.
For the successful candidate, this can be an exciting opportunity to learn our business and prepare for advancement into our sales team.
Key responsibilities
1. Coordinate and provide administrative support for the sales team:
- Handle incoming leads
- Help to write and edit client proposals
- Coordinate sales meeting calendars and conference calls
- Directly handle special client requests
- Attend client phone meetings and write up workshop profiles
- Create follow-up communication (mainly e-mails) with attached relevant information
- Enter sales activities in our database and track sales process milestones
- Maintain account information in the database
2. Maintain all pre-sales processes and systems:
- Manage the proposal process
- Create and maintain knowledge base of selling tools and collateral including:
- “Before and After” examples
- Best proposals
- Winning presentations
- Success stories and competitive wins
- Assist in driving sales forecasting and meeting setting pipeline efforts
3. Coordinate outreach activities and sales research:
- Call prospects to set up meetings for the sales team
- Manage lead generation research
- Provide prospect or client analysis and research (articles, Hoover’s, etc.) and summarize findings in reports to prepare for sales calls
4. Help coordinate as needed:
- Webinars
- Showcases
- Trade Shows
- Other marketing events such as speeches and breakfast meetings
- Mailings
- Press relations
Skills and Qualifications of a Successful Candidate
- 3+ years administrative experience in a sales environment
- excellent grammar and writing skills
- superior organizational and office skills
- the ability to handle multiple priorities
- proven experience working with and supporting customers over the telephone
- strong PC skills (MS Word, Excel, PowerPoint and Outlook) and the ability to learn internal database software, Commence
- BA from accredited college, English major preferred
How to respond
For consideration, please send the following to mdumaine@bettercom.com:
- a cover letter detailing your relevant accomplishments and salary requirements
- your current resume
- a several-page writing sample
Mail: Better Communications
200 Fifth Avenue, 4th Floor
Waltham, MA 02451
Fax: 781.899.8002
E-mail: jobs@bettercom.com
Refer to
“Sales Support Associate/Writer” in your submission.
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Master Trainer and Instructional Quality Team Member
Are you a trainer and instructional designer with a passion for writing? Do you want to teach business writing courses while being appreciated for your excellent knowledge of learning theory and attention to detail? If you want to be a part of the world of corporate training, please read on!
We have created this new position to meet our clients' growing demands
This is a unique opportunity to combine
- delivering workshops
- orienting and observing instructors
- acting as a liaison between instructors and staff
- participating in strategic instructional design.
Skills and qualifications of a successful candidate
Our ideal candidate has
- five+ years of corporate learning and development experience--including experience delivering training, particularly soft skills (writing or presentation skills, ideally)
- the ability to observe instructors and provide constructive feedback to ensure instructional quality
- expert instructional design skills (e-learning design and delivery experience is a plus)
- experience training other trainers
- superb grammar, editing, and business writing skills
- the ability to juggle multiple projects and strict deadlines
- expert Microsoft Word skills
- the ability to manage difficult situations and serve as an effective mediator
- a desire to teach writing workshops outside of the office once a week
- a willingness to travel occasionally to teach or observe workshops.
Having a business, education, or instructional design graduate degree and being multi-lingual are desirable.
How to respond
Please send a resume and cover letter detailing your relevant accomplishments by one of the following means:
Mail: Better Communications
200 Fifth Avenue, 4th Floor
Waltham, MA 02451
Fax: 781.899.8002
E-mail: jobs@bettercom.com
Reference “IQ Opening” in your submission.
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Consultative Sales Professional
Your opportunity
We are looking for a sales professional to join our highly educated sales team. We are poised to double in the next 2-3 years based on a growth rate of 20% over the past two years. We have a
- 25-year history
- 90% customer retention rate
- five-to-tenfold ROI on customers' training investment.
We offer a highly competitive base for proven sales professionals and an unlimited bonus plan.
You should be an experienced sales professional and expert writer
Please apply for this position if you have
- first-rate communication skills, especially writing
- excellent organizational skills
- experience in consulting, teaching, training, writing, strategic planning, or communications
- a Bachelor's degree--MBA a plus
- a proven track record in corporate sales
- experience calling at C-level
- a willingness to travel 6-8 days per month.
Previous English teaching experience is a plus.
How to respond
Please send a resume and cover letter detailing your relevant
accomplishments by one of the following means:
Mail: Better Communications
200 Fifth Avenue, 4th Floor
Waltham, MA 02451
Fax: 781.899.8002
E-mail: jobs@bettercom.com
Reference “Sales Professional ” in your submission.
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Professional Facilitator, Strategic Writing Skills
Your opportunity
We are looking for a charismatic trainer to facilitate our Reader-Centered Business Writing workshops for corporate professionals. Candidates must have experience as a trainer or communications specialist to be considered for this independent contractor position. Excellent compensation with the possibility of international travel.
You should be a seasoned trainer and an expert writer
Please apply for this position only if you fulfill these requirements.
You are
- a high-energy communicator
- an excellent writer ( published preferably)
You have:
- three years of corporate training experience
- three years of other business experience
- a business- or English-related graduate degree (MBA or MA)
- willingness to travel
- very flexible schedule.
Multilingual ability is a plus.
Experience teaching online workshops is preferred.
How to respond
Please send a resume and cover letter detailing your relevant accomplishments by one of the following means:
Mail: Better Communications
200 Fifth Avenue, 4th Floor
Waltham, MA 02451
Fax: 781.899.8002
E-mail: jobs@bettercom.com
Refer to “Professional Facilitator ” in your submission.
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